Everything you want to know, before you write to us.
We gathered the questions small business owners like you ask us most. Look for your question here and, if you don't find it, we'll answer you on WhatsApp right away.
About the product
What's included in nuvy?
Your complete website, ready and published, with a domain, hosting, SEO, Google profile and an assistant that keeps it up to date. It's not just the site: it's the team that builds it, looks after it and grows it every week. All in a single subscription, with no loose costs.
Really, everything over WhatsApp?
Yes, really. You message nuvy like you'd message anyone: you tell us what you do, send your photos and details, and we build your site. Want to change a price, post a promo or add a section? You ask over chat and it's done. No complicated dashboards or technical stuff.
How long until my site is ready?
You'll have a first published version within minutes of starting the conversation. From there we fine-tune it with you until it looks the way you want. The idea is that you see your business online the same day, not in weeks.
Technical
Is the domain mine?
Yes. Your domain and all your site's content are yours. We help you get and set it up, but it stays in your name. If you ever decide to leave, you take it with you, no problem.
Can I edit my site later?
As many times as you want. You tell nuvy what you want to change (text, photos, prices, hours, new sections) and we apply it. There's no limit on changes and no extra cost for editing.
Does it work on mobile?
Always. Every site we build looks perfect on mobile, tablet and desktop, and loads fast. Since most of your customers will look you up from their phone, we take special care of it.
Growth
What is the growth engine?
It's what sets us apart: after publishing your site, we don't disappear. Every week we work so more customers find you: we improve your SEO, optimize your Google profile, add reviews and adjust whatever's needed. Your site doesn't sit still, it grows with you.
What reports do I get?
We send you, in plain language, how your business is doing online: how many people visited your site, where they came from, what they searched for and what you can improve. No confusing charts or odd terms: just what helps you make decisions.
What about my Google profile?
We create or optimize it for you so you show up when someone searches for a business like yours in your area. We keep your details up to date, add photos and help you get reviews, which is what moves the needle most on Google.
Commercial
How much does it cost?
You start free, no card. When you want to unlock everything, there's a clear monthly price that includes site, domain, hosting, SEO, Google profile and WhatsApp support. A single amount, no surprises on the bill. See the details on the Pricing page.
Is there a lock-in?
No. You stay with us because it works for you, not because a contract forces you. There are no lock-in clauses or penalties for leaving.
How do I cancel?
You message nuvy on WhatsApp and that's it, no runaround or endless forms. Your domain and content stay yours so you can take them whenever you want.
What's support like?
Through the same WhatsApp as always. You message us and real people reply, in your language and without jargon. Whether it's a question, a change or a problem, we solve it over chat.
Didn't find your answer?
Message us on WhatsApp and a real person will help you. No endless waits or robotic replies.
Message us on WhatsApp